Frequently Asked Questions

Is my information secure?

Yes. Industry-standard encryption is used to protect your data.

Can I track multiple settlements at once?

Yes. The dashboard allows you to track multiple settlements and investigations, and monitor claim statuses in one place.

How do I update my notification preferences?

Go to your profile and select “Notifications.” Where can you customize updates.

Can I delete my account?

Yes. You can delete your account at any time from Profile. Note that this will remove all saved settlements and tracking information, so be sure to keep records of any pending claims.